Assistant Store Manager

• Retail Assistant Manager
• Store Operations Manager
• Retail Operations Manager
• Assistant Retail Manager
• Retail Team Leader
• Merchandising Manager
• Operations Supervisor

Key Accountabilities

• Partner with the Store Manager to oversee daily retail operations, sales performance, inventory management, merchandising, pricing, and operational excellence.
• Monitor business performance and implement strategies to improve productivity, profitability, customer satisfaction, and store results.
• Ensure compliance with company policies, operational procedures, safety standards, and regulatory requirements.
• Support scheduling, labor planning, inventory accuracy, cash handling, shrink reduction, and loss prevention initiatives.
• Recruit, interview, hire, onboard, coach, and develop associates while building a positive, high-performing team.
• Conduct performance evaluations, provide coaching and recognition, and hold associates accountable for achieving expectations.
• Foster an inclusive work environment focused on teamwork, communication, continuous improvement, and career development.
• Lead by example while supporting succession planning and developing future store leaders.
• Deliver exceptional customer service by engaging customers, resolving concerns, and creating a positive shopping experience.
• Coach associates on customer engagement, service standards, and sales-driving behaviors.
• Support company initiatives, promotions, customer loyalty programs, and community engagement efforts.
• Promote workplace safety while supporting OSHA compliance, accident reporting, and company safety initiatives.
• Support inventory audits, operational compliance, firearm compliance (when applicable), and asset protection efforts.
• Maintain confidentiality of associate and company information while partnering with Store Support Center teams.
• Participate in cross-training and perform other leadership responsibilities as assigned.
• 2+ years of retail leadership, retail management, assistant manager, or supervisory experience preferred.
• Demonstrated ability to lead, coach, motivate, and develop high-performing teams.
• Experience with retail operations, merchandising, inventory management, scheduling, and customer service.
• Strong communication, problem-solving, decision-making, and organizational skills.
• Ability to analyze business performance and drive operational improvements.
• Proficiency with Microsoft Office Suite, retail technology, POS systems, and inventory management systems.
• Ability to prioritize multiple responsibilities in a fast-paced retail environment.
• Flexibility to work varied schedules, including evenings, weekends, holidays, and a 50-hour workweek based on business needs.
• Must meet federal requirements to qualify for a Federal Firearms License (FFL), when applicable.

Qualifications

• Ability to sit or stand for extended periods.
• Ability to operate forklifts, pallet jacks, handheld inventory devices, and other retail equipment.
• Ability to lift, push, and/or pull up to 50 pounds.
• Ability to navigate and access all store facilities.
• Ability to communicate effectively in person, by phone, and electronically.
• Close vision required for computer-related activities.
• Competitive pay
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Associate discounts
• Career growth opportunities with a company that promotes from within
• Leadership training and ongoing professional development
• A collaborative, team-focused work environment
• The opportunity to make an impact while serving the communities where we live and work
• The stability of a growing, family-owned retailer dedicated to your success