Assistant Shop Manager
Resumo IA da vaga
Assistant Shop Manager na Shalina Healthcare, em Lubango. Support the Store Manager in the daily management of store operations, ensuring efficient service delivery, sales performance, inventory control, staff supervision, and compliance with company policies and applicable regulations. The Deputy Store Manager acts as the Store Manager's support and assumes delegated to ensure smooth and continuous store operations.
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Assistant Shop Manager na Shalina Healthcare, em Lubango. Support the Store Manager in the daily management of store operations, ensuring efficient service delivery, sales performance, inventory control, staff supervision, and compliance with company policies and applicable regulations. The Deputy Store Manager acts as the Store Manager's support and assumes delegated to ensure smooth and continuous store operations.
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- PreferencialEvidência prática em sales, retail, factoryAs etiquetas e o resumo indicam competências ligadas a esta vaga.
- ObrigatórioDisponibilidade para trabalhar em LubangoA localização da vaga está associada a esta província ou cidade.
- A confirmarConcordância com o contrato: Full TimeConfirme horário, duração e condições na fonte original.
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- ConfirmarDocumento de identificação apenas depois de verificar o empregador
Dicas para a candidatura
- Adapte o primeiro terço do CV para mostrar experiência ligada a Assistant Shop Manager.
- Na carta ou mensagem, explique brevemente por que a sua experiência combina com Shalina Healthcare e com a vaga em Lubango.
- Inclua exemplos concretos relacionados com sales, retail, factory, de preferência com resultados ou responsabilidades claras.
- Siga as instruções de candidatura da fonte BeBee Angola Jobs; evite contactos ou links que não estejam na fonte original.
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Preparação para entrevista
- Que experiência o torna forte para a função de Assistant Shop Manager em sales, retail?
- Como lidou anteriormente com responsabilidades semelhantes às descritas nesta vaga?
- Está disponível para trabalhar em Lubango e cumprir o horário ou contrato indicado?
- Prepare exemplos concretos de resultados, responsabilidades e ferramentas que usou.
- Reveja a fonte e pesquise Shalina Healthcare antes da entrevista.
Pergunte quais serão as primeiras prioridades da função e como o desempenho será avaliado.
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Descrição da fonte original
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Assistant Shop Manager
Recursos Humanos
Shalina Healthcare
Lubango
, Angola
Hoje
Até
25/12/2026
Tempo inteiro
Presencial
Guardar
Candidatar agora
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Descrição da vaga
Group Company:
Shalina Angola
Designation:
Deputy Store Manager – Matala
Office Location:
Matala, Huíla Province, Angola
Position description:
Support the Store Manager in the daily management of store operations, ensuring efficient service delivery, sales performance, inventory control, staff supervision, and compliance with company policies and applicable regulations. The Deputy Store Manager acts as the Store Manager's support and assumes delegated responsibilities to ensure smooth and continuous store operations.
Primary Responsibilities:
Support the Store Manager in managing daily store operations and ensuring operational efficiency.
Supervise and coordinate store employees to ensure productivity and quality customer service.
Monitor sales performance and support the achievement of store sales targets.
Ensure proper stock management, including stock monitoring, replenishment, expiry-date control, and stock rotation.
Monitor product availability and coordinate stock requests with the relevant departments.
Ensure compliance with store procedures, internal controls, and company policies.
Handle customer enquiries and complaints professionally.
Monitor cash-handling procedures and ensure accurate transaction records, where applicable.
Ensure the store is clean, organized, and products are properly displayed.
Prepare and submit operational, sales, and stock reports to the Store Manager.
Additional Responsibilities:
Assist with staff scheduling, attendance monitoring, and task allocation.
Support the onboarding and training of new employees.
Participate in stock counts, inventory reconciliations, and internal audits.
Identify operational challenges and recommend improvements.
Support the implementation of sales campaigns and promotional activities.
Act as Store Manager in their absence, when formally delegated.
Coordinate with warehouse, logistics, finance, and other relevant departments.
Reporting Team
Reporting Designation: Store Manager
Reporting Department: Retail Operations / Store Operations
Educational Qualifications Preferred
Category: Undergraduate or Secondary Education
Field specialization: Business Administration, Management, Commerce, Pharmacy, or a related field
Degree: Bachelor's Degree or relevant professional qualification preferred
Academic score: Not specified; subject to company policy
Institution tier: Recognized and accredited institution
Required Certification/s:
Training or certification in retail management, inventory management, customer service, or sales is an advantage.
Required Training/s:
Store Operations, Inventory Management, Customer Service, Sales Management, Cash Handling, Occupational Health and Safety, and applicable pharmacy procedures.
Required Work Experience
Industry: Retail, Pharmacy, FMCG, Consumer Goods, or related industries
Role: Assistant Store Manager, Deputy Store Manager, Senior Sales Assistant, Store Supervisor, or equivalent
Years of experience: 3–5 years of relevant experience, preferably including supervisory responsibilities
Key Performance Indicators:
Achievement of store sales targets.
Inventory accuracy and stock availability.
Reduction of expired, damaged, and obsolete stock.
Customer satisfaction and complaint resolution.
Compliance with store operating procedures.
Accuracy of cash handling and transaction records, where applicable.
Staff productivity, attendance, and performance.
Timely and accurate submission of reports.
Store organization and merchandising standards.
Required Competencies:
Leadership and team supervision.
Customer orientation.
Commercial awareness and results orientation.
Planning and organization.
Problem-solving and decision-making.
Accountability and attention to detail.
Communication and interpersonal skills.
Integrity and teamwork.
Required Knowledge:
Retail and store management procedures.
Inventory control, stock rotation, and expiry-date monitoring.
Sales processes and customer service standards.
Cash-handling procedures and basic financial controls.
Store reporting and internal control procedures.
Occupational health and safety requirements.
Applicable pharmaceutical regulations and product-handling procedures, where relevant.
Required Skills:
Staff coordination and task delegation.
Stock management and inventory reconciliation.
Sales monitoring and reporting.
Customer complaint handling.
Microsoft Excel and relevant store management systems.
Communication and problem-solving.
Time management and prioritization.
Required Abilities
Physical: Ability to stand and move around the store for extended periods and assist with stock handling when required, subject to applicable occupational safety requirements.
Other: Ability to supervise a team, manage competing priorities, work under pressure, and maintain operational standards.
Work Environment Details:
Store-based position in Matala, involving daily retail operations, customer interaction, staff supervision, inventory management, and coordination with internal departments.
Specific Requirements
Travel: Occasional travel for meetings, training, stock-related activities, or other business requirements.
Vehicle: Not mandatory unless required by company policy or operational needs.
Work Permit: Must be legally authorized to work in Angola.
Other Details
Pay Rate: To be determined according to the approved salary structure and candidate experience.
Contract Types: Subject to company policy and applicable Angolan labour legislation.
Time Constraints: Full-time position; flexibility to work shifts, weekends, and public holidays according to the store schedule and applicable legislation.
Compliance Related: Must comply with company policies, inventory controls, cash-handling procedures, occupational health and safety requirements, applicable labour legislation, and relevant pharmaceutical regulations.
Union Affiliation: Subject to company policy and applicable legislation.
Keywords
maintenance-repair-and-operations-mro
service-delivery
sales-performance
inventory-control
inventory-management
compliance
policies-and-practices
laws-and-regulations
operational-efficiency
sales-goals
internal-controls
employee-scheduling
time-and-attendance
allocation
onboarding
training-certification
education-training
training-and-development
audits
internal-audit
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