Sales Representative: On Trade

• Research and identify potential new on-trade customers
• Develop and deliver sales presentations to on-trade customers
• Negotiate and close sales contracts with on-trade customers
• Follow up with on-trade customers after the sale to ensure satisfaction and repeat business
• Develop a deep understanding of the needs and priorities of key decision-makers at on-trade businesses
• Build rapport and trust with key decision-makers at on-trade businesses
• Keep key decision-makers at on-trade businesses informed
• Provide value-added services to key decision-makers at on-trade businesses, such as marketing and promotional support
• Work with on-trade businesses to develop and implement menu merchandising strategies
• Provide on-trade businesses with point-of-sale materials, such as posters, table tents, and shelf talkers
• Create and manage promotional displays for the company's products at on-trade businesses
• Monitor the availability and placement of the company's products at on-trade businesses
• Develop and deliver product training sessions to on-trade staff
• Provide on-trade staff with product information and resources
• Host product tastings and other promotional events at on-trade businesses
• Work with on-trade staff to develop and implement sales strategies
• Timely Responses: Ensure prompt responses to inquiries, orders, and requests from on-trade customers. This includes responding to emails, calls, and other forms of communication promptly
• Product Knowledge: Possess in-depth knowledge about the products or services being offered to effectively communicate their features, benefits, and usage to on-trade customers
• Relationship Building: Build and maintain strong relationships with on-trade customers through regular communication, visits, and personalized interactions. Understand their needs, preferences, and challenges to tailor solutions accordingly
• Order Accuracy and Timeliness: Ensure accurate processing of orders and timely delivery of products to on-trade customers. Minimize errors and delays in order fulfillment processes
• Problem Resolution: Address any issues or concerns raised by on-trade customers promptly and effectively. Take ownership of problems and work towards finding satisfactory resolutions to maintain customer satisfaction
• Upselling and Cross-selling: Identify opportunities to upsell or cross-sell additional products or services that may benefit on-trade customers based on their needs and preferences
• Training and Support: Provide training and support to on-trade customers on product usage, menu development, promotional activities, and other relevant topics to help them maximize the value of the products or services
• Track and analyze sales data
• Identify sales trends and opportunities
• Develop and implement sales strategies to improve performance
• Generate and present sales reports to management

Experience

• English & Portuguese speaking
• This entry-level undergraduate degree from a recognized and accredited university
• Successful track record as a Sales Representative for at least one year. Sales experience from a busy FMCG industry
• Valid drivers license
• Business Acumen, Analytical Thinking, Strategic Thinking, Driving for Results
• Planning and Organizing, Teamwork, Building and Maintaining Collaborative Relationships, Quality Orientation and Adaptability
• A passionate, self-confident individual that is professional and result driven
• Strong integrity and ability to work within a team
• Trendy, fashionable and well groomed
• Able to work independently within set parameters
• Good negotiation and customer relationship management skills
• Good interpersonal skills both with internal and external relationships
• Great oral and written communication skills
• Good at planning and organizing to ensure priority task management